How managers can help staff with wellbeing


The role of managers and leaders in promoting wellbeing

In one way or another, the COVID-19 pandemic has rocked just about every workforce in every business in the world.

And while that disruption has forced many businesses to adapt, one consequence of all that change is the negative impact it has had on staff wellbeing.

It’s more important than ever for managers to stay connected to their teams (whether at home or in the office), and show leadership in promoting wellbeing.

That requires more than simply endorsing wellness programs. It requires genuine buy-in from mid-level managers and the senior leadership team. It’s these leaders who have the most influence over all aspects of their staff members’ workloads, performance, connectedness and, ultimately, wellbeing.

Here are some ways managers can promote staff wellbeing.

Encourage discussion

Talking about wellbeing doesn’t come naturally to everyone. In fact, it’s something actively avoided by some. One way for managers to help foster a culture of openness when it comes to wellbeing is by talking about it in relation to their own work and life. By openly communicating about challenges such as working from home, stress and other wellbeing issues, managers can encourage others to be more open about their own experiences.

Check in often

By checking in regularly, managers can demonstrate to their staff that they genuinely care about their wellbeing. This is particularly important for staff working from home. Check ins should be authentic, and the best way to demonstrate that is to be responsive to what staff say, and take action. If a staff member says they are struggling to juggle family commitments, offer flexible solutions. If they are stressed, ask what you can do to help, and follow through.

Communicate regularly

Change is a major cause of stress. Sometimes change is unavoidable, but one way the impact of change on stress levels can be mitigated is by regularly and openly communicating with staff. 

More communication is always better, and shows team members that their manager cares about the impact that change will have on them.

When staff are informed, and they know leaders are aware of the challenges, this immediately eases concerns.

Encourage healthy habits

It’s no secret that there is a correlation between physical health and mental health. Managers can encourage good physical health among their teams by ensuring that their staff aren’t overworking and maintaining balance. Team leaders can also do things like provide fruit bowls around the office, offering discount gym memberships, schedule walking meetings and offer standing desks.

Sometimes it is the little things that really count.

Lead by example

Staff emulate their managers, particularly in respect to work routines. If managers talk about wellbeing but overtly get in early, stay late and work weekends, their staff will feel pressure to do the same. Managers should let their staff know that they value work-life balance in their own lives, and should avoid setting work, making calls and sending emails to staff outside of normal working hours.

Track wellbeing

Talking face to face about wellbeing to a person in a position of power can be intimidating. Fortunately, there are products available that can track the wellbeing of staff and make that data available to managers, in a safe, secure and private way.

Lumin Wellbeing enables staff to log data about their wellbeing. Managers can then access and analyse the data, using it to better understand how their staff are doing, and how they can improve the wellbeing and performance of their teams. 

Find out more at Lumin Wellbeing.

Why are teams across the globe choosing to work smarter with Lumin?

Rachel Hedderman

"As a professional cycling team we have athletes based all over the world, and at times we don’t see them in person for several weeks during the season or months during the off season, and even longer in the current climate. The Lumin Arc platform and Phila app allow us to simplify and centralise both qualitative and quantitative data on the athletes and is a valuable tool for us both for helping with team selection decisions, but also for general monitoring of the athletes health and well being."

Team TIBCO-Silicon Valley Bank
Director Sportif
Matt Hass

"We joined Lumin early in the development of their Arc platform as we believed that Arc has tremendous potential in the AFL. As a decision maker in the club, I need key player data presented and available to me at any given time, this is something that Arc has shown extremely strong potential."

Adelaide Football Club
Head of Performance
Ryan Gibbons

“As an athlete I find it incredibly powerful to have the access to my data that all of my coaches also see. It allows me to understand the importance of training and trends in a visual form. The relationship between Dimension Data now NTT and Lumin has been very powerful for athletes and the team as a whole.”

NTT Pro Cycling
Kevin Poulton

"Lumin's ARC platform is a game changer in professional cycling. Arc has given our team real insights into the athlete’s performance and how they are feeling and training every day. This has and will continue to improve our decision making in a globally disparate team."

Powerhouse Cycling
World Tour Cycling Coach
Andy Warr

"We have been working with Lumin since early 2018. Working with our purpose built data collecting tool, Lumin have given our Head Coaches and Key Decision Makers in the team access to visualisations of key performance data in near real time."

Australian Institute of Sport
Chief Engineer in Sport and Technology
Doug Ryder

"We are a sport and a team with such a diverse work force which is geographically dispersed. Keeping in touch with each other is critical , every day that a rider is not able to train is a day lost to the team and to the rider. Technology and the partnership with Lumin has enabled us to be more connected than ever in a meaningful and relevant way, keeping us on the road."

NTT Pro Cycling
Team Director
Jarryd Wallace

"I can comfortably say that Lumin has saved us well over 40% in time spent collecting and preparing data, meaning we can spend more time putting the data to use."

Adelaide Football Club
Sports Science & Conditioning Coordinator

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